- 813-994-0151
- Same-week visits · Evenings until 7 PM
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This Privacy Policy explains how Wesley Chapel Spine and Sports Medicine (“we,” “us” or “our”) collects, uses and shares information when you visit wesleychapelpainmanagement.com (the “Website”), fill out a form, call us from the Website or interact with our online ads. By using the Website, you agree to the practices described here.
This policy covers the Website only. Health information you share as a patient is protected under our HIPAA Notice of Privacy Practices (see “Your health information and HIPAA” below).
Information you give us. When you request an appointment, ask for a free benefits check or send a message, we collect what you enter, such as your name, phone number, email, date of birth, insurance details, where you have pain, your preferred appointment time and any message you write.
Calls. When you call a number shown on the Website, we may record the call and collect your phone number, call time and the page or ad that led to the call, using a call-tracking service. Calls may be recorded for quality and training purposes.
Information collected automatically. Like most websites, we collect technical information such as your IP address, browser and device type, pages viewed, time on page, the website or ad that referred you, and campaign details (for example, UTM codes or ad click IDs).
We use cookies, pixels and similar technologies to run the Website, understand how it’s used and measure our advertising. These may include:
We do not send the contents of the forms you submit — such as your symptoms, pain area or insurance details — to advertising platforms. You can block or delete cookies in your browser settings; some parts of the Website may not work properly if you do.
If you give us your mobile number, we may text you about your request or appointment, such as confirmations and reminders. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We do not sell or share your mobile number with third parties for their marketing.
We do not sell your personal information. We share it only:
Once you become a patient, your medical records and other protected health information are handled under the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which you can request at our office or by contacting us. Please do not include detailed medical information in Website forms — use them only to request an appointment or a call back.
We keep personal information only as long as needed for the purposes above, or as required by law. We use reasonable administrative, technical and physical safeguards to protect it, but no website or internet transmission is completely secure.
The Website is not directed to children under 13, and we do not knowingly collect their personal information online. If you believe a child has given us information, contact us and we will delete it.
The Website may link to other sites, such as Google Maps or our social media pages. We are not responsible for their content or privacy practices.
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. Continued use of the Website means you accept the updated policy.
Wesley Chapel Spine and Sports Medicine
20433 Bruce B Downs Blvd, Tampa, FL 33647
Phone: 813-994-0151
Email: wesleychapel@wcspineandsportsmedicine.com
